If you receive a call from your council office offering you a council tax refund do not give any details over the phone, but hang up and call your council tax office & clarify the call was genuine.

A resident in our force area recently had a call asking for their bank details so the refund could be transferred into the customers account.

If you ever receive a telephone call asking for bank details never give them.

The customer refused to provide details.

PC 2180 Lee Fuller
Crime Reduction Officer

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